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- The support group emailed with the player back and forth about the paperwork for verification being received and then not being received.
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After a long withdrawal process, the player received smaller half of his payout. He has been waiting to get all of those other money. He had received two of them in the levels of $286 and $550. The finance department kept looking into whether he had received the payment or not so we believe the winnings have been likely paid. Extremely long withdrawal process because of repeated requests of record for verification.
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The Player Claims That She Didn’t Acquire Her Winning From The Year Of 2012
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Again Delayed Payment, It Was Impossible To Attain This Casino Via Email Or Phone
We closed the entire case as unresolved because the decision of the gambling establishment was against our fair gambling codex. The ball player was waiting to be has been and paid struggling to get any reasonable response from the support. From this insufficient interaction from the casino’s side, the player was among the many frustrated customers.
Very Long Withdrawal Process Where In Fact The Player Felt That Nothing Had Been Done Until They Packed A Complaint
Later on, they were informed that the transaction was on hold and the account is under the investigation. Almost three weeks passed and the situation was still investigated without the update and remains unresolved. The ball player sent requested documents many times and almost two months after he was told one document was still missing. The ball player complained about casino not processing the papers he sent for the verification.
The Player Was Waiting For The Last Payment To Reach
The casino paid the player three out of your 4 payouts and claimed it had been the ball player who had canceled it. Player won over $2500 that was divided into 4 settlement installments which of just three of them were received and the last one was missing. Casino pointed out that it was the player who got canceled this withdrawal but they refused this assertion and wanted their last repayment to get sent. The player was denied his winning because of bonus abuse.
Super Complicated Complaint Player Was Accused Of Breaching Bonus Terms, But The Casino Didn’t Show Proper Evidence
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The casino was unresponsive to contact attempts so as to discuss this issue. Player had been looking forward to more than 3 months for his withdrawal request to be paid out. The player complained it turned out more than 3 months since his withdrawal request got approved and he’d been recently waiting for a cheque payment.
Withdrawal Took Too Long, A Look At Received After Complaining Publicly Had Been Refused By The Bank
The casino never reacted to this case and it remains unresolved. Participant requested two withdrawals that on became delayed and later, lost. The casino representative promised somebody would consider this nagging problem. The player requested a withdrawal via express wire transfer and they requested another one via regular wire transfer. The casino representative told the ball player someone would check out the case but since then, no update was provided to them.
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The ball player requested a withdrawal but it was delayed due to unknown reasons. Delayed payment- waiting for multiple month, unknown status of the payment. He requested a withdrawal on 22nd of February, month later he still did not received anything one. The player tried to write to the casino support many times but no reply has been got by him. Again delayed payment, it was impossible to attain this casino via e mail or phone. The player placed the official complaint after 20 days and nights of looking forward to a reaction, throughout February and March 2017 there were many complaints.
The Player Provided An Incorrect Account Number And Because Of That, The Payment Was Delayed
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No more update since then, the player has been paid. Long withdrawal processing of a lot less Extremely. The player complained about a late settlement of his winning.
Withdrawal Confirmed But Received
After not receiving the repayment, the client was contacted by the player support where they were asked to send paperwork for verification. Following the player sent the documents, they couldn´t get an update in it. Later on, the ball player received three out of your four payments and waited going back one to arrive. Extremely long withdrawal process without a relevant reason. The player requested a withdrawal of $4,500 but didn’t receive the payment.
A Problematic Payout Of The Big Amount Requested For Withdrawal
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There is absolutely no final answer whether the player received the transaction or not and the entire case is still unresolved. Extremely long withdrawal process while the case had been beneath the investigation. [newline]The person requested three withdrawals in the amount of $6,251 and directed the documents for verification.
The Player Experienced Problems With The Payout Because Of Having Only One Payment Method As An Option For The Withdrawal
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Delayed Payment, Customer Support Was Confusing
The player asked to obtain self-excluded from the casino plus they did acknowledge their demand via email. But about two weeks from then on, they were able to make 3 more deposits and lose more money. No given details or excuse from the gambling house, the player had been looking forward to more than one month.